FEATURES

We offer a fully managed Ai-led contact center

under one platform in the Philippines

We offer a fully managed
Ai-led contact center

under one platform in the Philippines

We offer a fully managed Ai-led contact center

under one platform in the Philippines

Real-time Ai coached Agents

Real-time Ai coached Agents

Real-time Ai coached Agents

Real-time AI coaching

Real-time AI coaching

Real-time AI coaching

Real-time AI scripts

Real-time AI scripts

Real-time AI scripts

Real-time AI data feedback

Real-time AI data feedback

Real-time AI data feedback

Faster learning curve

Faster learning curve

Faster learning curve

Pure Ai-CX implementations

Pure Ai-CX implementations

Pure Ai-CX implementations

Accurate Tagalog NLP & ASR

Accurate Tagalog NLP & ASR

Accurate Tagalog NLP & ASR

Can route to agents & TLs

Can route to agents & TLs

Can route to agents & TLs

AI voice, chat and dispositions

AI voice, chat and dispositions

AI voice, chat and dispositions

Programmable dialog flows

Programmable dialog flows

Programmable dialog flows

AI compliance and security

AI compliance and security

AI compliance and security

FEATURES

Solutions for all types of

business operations

Solutions for all types of

business operations

Solutions for all types of

business operations

Discover a Seamless Experience with Texxen - Boosting Productivity, Efficiency,
and Collaboration with Every Click.

Discover a Seamless Experience with Texxen - Boosting Productivity, Efficiency,
and Collaboration with Every Click.

Discover a Seamless Experience with Texxen - Boosting Productivity, Efficiency,
and Collaboration with Every Click.

Retail Stores

Stay Connected with Front liners

Collect data of everything

Smart Tracking

Fintech & Startups

Increase team's speed
Organize knowledge base

Empower remote teams

Sales Marketing

Work in one platform
Unify all tools

Work with outsource teams

Project Managers

Assign tasks instantly

Track your backlogs

Communicate with anyone

Retail Stores

Stay Connected with Front liners

Collect data of everything

Smart Tracking

Fintech & Startups

Increase team's speed
Organize knowledge base

Empower remote teams

Sales Marketing

Work in one platform
Unify all tools

Work with outsource teams

Project Managers

Assign tasks instantly

Track your backlogs

Communicate with anyone

Retail Stores

Stay Connected with Front liners

Collect data of everything

Smart Tracking

Fintech & Startups

Increase team's speed
Organize knowledge base

Empower remote teams

Sales Marketing

Work in one platform
Unify all tools

Work with outsource teams

Project Managers

Assign tasks instantly

Track your backlogs

Communicate with anyone

The best local BPO + the best Ai tech for CX

The best local BPO +

the best Ai tech for CX

The best local BPO +

the best Ai tech for CX

We have integrated conversational AI technologies with local BPO processes, making us
the first company to offer fully managed AI and contact center solutions that are
supported locally in the Philippines

We have integrated conversational AI technologies with local BPO processes, making us the first company to offer fully managed AI and contact center solutions that are supported locally in the Philippines

We have integrated conversational AI technologies with local BPO processes, making us the first company to offer fully managed AI and contact center solutions that are supported locally in the Philippines

Build

  • Consultation and demo

  • Dialog flow engineering

  • Integration

  • Testing and Debugging

Build

  • Consultation and demo

  • Dialog flow engineering

  • Integration

  • Testing and Debugging

Deploy

  • Installation (if necessary)

  • Deployment of servers

  • Live configuration

  • Deployment testing

Deploy

  • Installation (if necessary)

  • Deployment of servers

  • Live configuration

  • Deployment testing

Manage

  • Ai cost optimization

  • Data and feedback

  • Performance and optimization

  • Support & Security

Manage

  • Ai cost optimization

  • Data and feedback

  • Performance and optimization

  • Support & Security

FOR CX PROBLEMS

Let us focus on your
CX Problems

Let us focus on your
CX Problems

Let us focus on your CX Problems

Imagine how fast you can grow your business if you are

focused only on one thing.

Imagine how fast you can grow your business if you are focused only on one thing.

Imagine how fast you can grow your business if you are

focused only on one thing.

No more people management

No more office rentals

No More tech R&D

No More IT resignations

Cielo Palma

Customer Success

Ask Cielo to know more

Cielo Palma

Customer Success

Ask Cielo to
know more

Cielo Palma

Customer Success

Ask Cielo to know more

CX WORKFORCE

There's a science in building an
Ai-led CX workforce, let's do it for you

There's a science in building an Ai-led CX workforce,
let's do it for you

There's a science in building an
Ai-led CX workforce, let's do it for you

Our goal is to make it easy for you to harness the power of AI within
your existing workflows.

Our goal is to make it easy for you to harness the power of Ai within your existing workflows.

Our goal is to make it easy for you to harness the power of AI
within your existing workflows.

2,500 APPLICANTS INDIVIDUALLY SCREENED MONTHLY

2,500 APPLICANTS INDIVIDUALLY SCREENED MONTHLY

We run hundreds of marketing campaigns to attract top talents
in the Philippines

We run hundreds of marketing campaigns to attract top talents in the Philippines

WEEKS OF INTENSIVE TRAINING PRIOR TO ONBOARDING

WEEKS OF INTENSIVE TRAINING PRIOR TO ONBOARDING

Candidates undergo rigorous training on work policies, leads management, and familiarity of all tech tools.

Candidates undergo rigorous training on work policies, leads management, and familiarity of all tech tools.

POWERED WITH OMNI-CHANNEL, AI TOOLS, & DATA ANALYTICS

POWERED WITH OMNI-CHANNEL, AI TOOLS, & DATA ANALYTICS

We build and provide your teams with fully loaded tech tools to make your paying customers happy.

We build and provide your teams with fully loaded tech tools to make your paying customers happy.

We are Ready to Manage your
Ai-led teams in the Philippines

Need to ensure stronger controls and better quality of service

for your customers?

We are
Ready to Manage
your Ai-led teams in the Philippines

Need to ensure stronger controls and better quality of service

for your customers?

We are Ready to Manage your
Ai-led teams in the Philippines

Need to ensure stronger controls and better quality of service

for your customers?

INTEGRATIONS

Smart integrations at your fingertips

Smart integrations
at your fingertips

Smart integrations at your fingertips

The foundation of your tech-empowered teams rests on our comprehensive tech stack.

Our resilient integration framework guarantees seamless connectivity with your daily-use tools, establishing a cohesive ecosystem that enhances efficiency to unprecedented levels.

The foundation of your tech-empowered teams rests on our comprehensive tech stack.

Our resilient integration framework guarantees seamless connectivity with your daily-use tools, establishing a cohesive ecosystem that enhances efficiency to unprecedented levels.

The foundation of your tech-empowered teams rests on our comprehensive tech stack.

Our resilient integration framework guarantees seamless connectivity with your daily-use tools, establishing a cohesive ecosystem that enhances efficiency to unprecedented levels.

  • UI Path

    Robotic Automation

  • Fact

    ERP

  • People Navee

    HRIS

  • Tableau

    Data Science

  • Lark

    Productivity
    Management

  • UI Path

  • Fact

  • People Navee

  • Tableau

  • Lark

  • Ameyo

    Omni Channel

  • AWS

    Cloud Servers

  • Cisco

    Networking

  • Dell

    On-premise Servers

  • Sophos

    Cyber Security

  • Ameyo

  • AWS

  • Cisco

  • Dell

  • Sophos

  • FlutterFlow

    Mobile Dev Platform

  • Wappler

    Web3 low-code
    platform

  • Bubble

    Rapid Web Dev
    Platform

  • Okpo

    Community Marketing
    Platform

  • FlutterFlow

  • Wappler

  • Bubble

  • Okpo

OUR TEAM

Meet your
team

Meet your team

Meet your team

We are here support you on your business

We are here support you on your business

We are here support you on your business

Ian Madrid

Founder

Khalid Punzalan

Director

Julius Tuliao

Tech Lead

Paul Ador

Infra Manager

Cielo Palma

Customer Success

OUR STORY

About Texxen

About Texxen

Texxen means Tech Centre, our vision is to be the biggest provider of tech-enabled teams in the Philippines.

Our mission is to help SMEs and startups by providing them access to properly assembled and fully managed human and robot teams that sell more and cost less.

Founded by Ian Madrid who built more than 15,000 sqm of contact center sites all over the Philippines that grew from 4 to more than 2,000 tech-enabled outsourced workforce in the last 15 years.

Texxen means Tech Centre, our vision is to be the biggest provider of tech-enabled teams in the Philippines.

Our mission is to help SMEs and startups by providing them access to properly assembled and fully managed human and robot teams that sell more and cost less.

Founded by Ian Madrid who built more than 15,000 sqm of contact center sites all over the Philippines that grew from 4 to more than 2,000 tech-enabled outsourced workforces in the last 15 years.

Texxen means Tech Centre, our vision is to be the biggest provider of tech-enabled teams in the Philippines.

Our mission is to help SMEs and startups by providing them access to properly assembled and fully managed human and robot teams that sell more and cost less.

Founded by Ian Madrid who built more than 15,000 sqm of contact center sites all over the Philippines that grew from 4 to more than 2,000
tech-enabled outsourced workforce in the last 15 years.

15 MINUTES DEMO AND DISCOVERY CALL

FREE

By the end of the discovery call with Cielo, you will have a clear understanding of the next steps on how to use remote workforce and Ai implementations to grow your business.

Cielo Palma

Customer Success

See Details

15 MINUTES DEMO & DISCOVERY CALL

FREE

By the end of the discovery call with Cielo, you will have a clear understanding of the next steps on how to use remote workforce and Ai implementations to grow your business.

Cielo Palma

Customer Success

See Details

15 MINUTES DEMO AND DISCOVERY CALL

FREE

By the end of the discovery call with Cielo, you will have a clear understanding of the next steps on how to use remote workforce and Ai implementations to grow your business.

Cielo Palma

Customer Success

See Details

If you have a general inquiry and would like to send an email instead you can

contact us via email at team@texxen.com

If you have a general inquiry and would like to send an email instead you can contact us via email at team@texxen.com

If you have a general inquiry and would like to send an email instead you can contact us via email at team@texxen.com

texxen

texxen

The future of work is the combination of Ai technologies and remote workforce to solve CX problems

The future of work is the combination of Ai technologies and remote workforce to
solve CX problems

Makati City, Philippines 1226
17th Floor Chatham House,
Rufino St., Salcedo Village

Quezon City

Makati City, Philippines 1226
17th Floor Chatham House,
Rufino St., Salcedo Village

Quezon City

Solutions

Product

Texxen. 2019 All Rights Reserved

Texxen. 2019 All Rights Reserved